ONLY WHOLE, UNUSED ORDERS CAN BE CANCELLED!
1.1 These general terms and conditions govern the rights and obligations of the parties arising from
from the contract for the provision of services concluded between the Seller, which is TERMÁL s.r.o., registered office:
Promenádna ul. 3221/20, Veľký Meder 932 01, ID No.: 34 099 336, registered in the Commercial Register
Trnava District Court, sec. Sro, vl. no. 156/T, VAT ID No.: SK 2020365303 (hereinafter referred to as the "Seller") and
the Buyer, who is an end consumer ordering services via electronic
Seller's e-commerce (hereinafter referred to as the "Buyer").
Seller's contact details:
1.2 The address of the registered office and the contact details of the Seller given in the preceding paragraph are the contact details of
Seller's contact details for the purposes of lodging complaints or claims, as well as other communication with
Seller.
1.3 The Seller's activity is subject to supervision by the Slovak Trade Inspection - SOI Inspectorate for
Trnava Region, Pekárska 23, 917 01 Trnava.
1.4 By sending an electronic order to the Seller, the Buyer confirms that he agrees that the following
general terms and conditions and their provisions will apply to all contracts for the provision of
services concluded on the e-commerce website operated by the Seller, on
under which the Seller supplies the services presented on the website to the Buyer (hereinafter referred to as
"Purchase Contract") and to all relations between the Seller and the Buyer arising from the concluded contract
for the provision of services and for claims for services.
1.5 The General Terms and Conditions are an integral part of the service contract.
1.6 The offer of services on the e-commerce website operated by the Seller is
catalogue of services normally provided and the Seller does not guarantee the immediate availability of all
of the services listed. The availability of the goods will be confirmed to the Buyer by an e-mail message confirming
receipt of the Buyer's order.
1.7 The Seller is bound to the Buyer by its offer of services presented on the website
including the price, for a period of at least 24 hours from the time of sending the notification of acceptance
of receipt of the order to the Buyer.
2.1 The Buyer binds itself to order the Services in the form of a form completed and sent by the Buyer to
Seller's website (hereinafter referred to as the "Order").
2.2 The contract for the provision of services is concluded by the Seller's binding acceptance of the Order in
in the form of an e-mail message confirming acceptance of the Buyer's order (hereinafter referred to as "confirmation
Order"). Automatically executed notification of the acceptance of the order in the electronic system
of the Seller shall not be deemed to be a binding acceptance of the order.
2.3 On the basis of the concluded service contract, the Seller shall send the Buyer a confirmation
entitling the Buyer to use the ordered services via e-mail message.
3.1 The Seller is obliged to provide the Buyer with the Services in the agreed quantity, quality and time.
3.2 The Buyer shall pay the Seller the agreed purchase price within the agreed due date and
not to damage the Seller's good name.
3.3 The Buyer shall not be obliged to use the services, however, in case of non-use of the services, the Buyer shall not be entitled to a refund of the purchase price, nor shall the Buyer be entitled to the provision of replacement services or the same services on a different date.
3.4 The Seller shall send to the Buyer a confirmation entitling the Buyer to use the ordered services
by e-mail message. For this purpose, the Buyer is obliged to indicate in the order the e-mail
address to which the Seller can deliver the confirmation.
4.1 The purchase price of the services is always indicated on the e-commerce website
Seller's website including VAT. The Seller reserves the right to change the prices of the Services at any time. This does not
prejudice to the price for services according to orders already confirmed.
4.2 The Buyer is obliged to pay the Seller the purchase price upon confirmation of the order by the Seller
of the services specified in the order (hereinafter referred to as the "Purchase Price") in the form of a wire transfer to the bank
Seller's account via the payment portal included in the online shop.
4.3 The day of payment shall be deemed to be the day ( no later than 11:30 p.m.) on which the entire purchase price has been credited to the Seller's account.
5.1 The Seller is liable for defects in the services and the Buyer is obliged to lodge a claim with the
Seller in accordance with these General Terms and Conditions.
5.2 If the services have not been properly provided or are defective, the Buyer shall have the right to make a claim in
the Seller's premises by completing a claim form and delivering it to the Seller.
The Buyer is obliged to indicate in the form the exact nature and extent of the defects in the services.
5.3 The Buyer shall claim defects in the Services from the Seller without undue delay thereafter,
after they have been provided and, if they have not been provided at all, from the date on which they should have been provided.
5.4 The commencement of the complaint procedure shall also be the date on which the complaint is made.
5.5 The Seller shall, on the date of receipt of the claim, issue to the Buyer a proof of receipt of the claim in a suitable
form chosen by the Seller.
5.6 Due to the nature of the services provided by the Seller, the Seller shall not claim defects
services shall be remedied by the provision of replacement services or a discount on the purchase price. In cases where
it is not possible to remedy a defect in the services by providing replacement services or by a discount on the purchase price
the buyer shall be entitled to a refund of the purchase price
5.7 The Seller is obliged to issue the Buyer with a written proof of the settlement of the complaint within 30 days at the latest.
days from the date of the complaint.
5.8 The handling of the complaint shall apply only to the defects specified in the complaint form.
6.1 The Seller shall process the personal data of the Buyer freely provided, namely name, surname, address,
email address, telephone number, as the processing of this personal data is necessary for the performance of the purchase contract
the contract to which the Buyer and the Seller are parties, and/or to process the Buyer's request
prior to the conclusion of the purchase contract related to the goods and services of the Seller, and for the performance of
obligations of the Seller imposed by generally binding legal regulations. Processing of personal
data by the Seller shall be carried out for the period necessary for the exercise of the rights and obligations arising from the contract
and from generally binding legal regulations.
6.2 The Buyer is responsible for the completeness, truthfulness and accuracy of the personal data provided. In the case of
changes to the personal data provided, the Buyer is obliged to notify the Buyer immediately of the change
Seller or update them directly in their user account.
6.3 In the event that the personal data provided is outdated, the consent to the processing of personal data is withdrawn
the purpose or period for which consent was given for the processing of personal data or
if the storage is inadmissible for any legal reason, the stored personal data will be deleted.
6.4 The protection of personal data shall be governed by the provisions of the Data Protection Act and the relevant
EU legislation, where the rights of the purchaser as a data subject are also regulated. The buyer has
the right to free information regarding the processing of his stored data. Provided
compliance with the requirements laid down in the generally applicable legislation, the purchaser also has
(i) the right of access to his personal data, (ii) the right to rectification of inaccurate personal data, (iii)
the right to restrict (block) the processing of his personal data, (iv) the right to object to the processing of his
personal data, (v) the right to erasure of personal data, in particular if they are no longer necessary for the purposes for which
for which they were collected or otherwise processed or if he or she has withdrawn his or her consent to their processing and if there is no
other legal basis for the processing, or where the personal data have been unlawfully processed. He also has
the purchaser also has the right to data portability, i.e. the right to obtain
his personal data which he has voluntarily provided to the seller, in electronic form, in
structured, commonly used and machine-readable format, and may use his
the right to have those data transmitted to the other controller, insofar as such transmission is technically feasible
(right to data portability).
6.5 In the event that the Buyer exercises any of the data subject's rights under the legal
data protection legislation and it is not possible to verify the identity of the data subject from the buyer's request
the identity of the applicant or in the event that the Seller has reasonable doubts as to the identity of the person,
the person making the request, the Seller reserves the right to request that person to provide additional
information necessary to confirm the identity of the person making the request.
6.6 As a data subject, the Buyer has the right to lodge a complaint with the supervisory authority, which is the Office for
Personal Data Protection of the Slovak Republic, with registered office at Hraničná 12, 820 07 Bratislava, in case of suspicion,
that his/her personal data is being processed in violation of the applicable legislation.
6.7 The Seller declares that it processes personal data only for the above-mentioned purposes and in accordance with the law
on the protection of personal data and the relevant EU legislation, using reasonable
technical, organisational and security measures.
6.8 The Buyer's personal data may also be disclosed to other third parties (recipients) if necessary
for the performance of the purchase contract. In the context of the processing of the order and the performance of the purchase contract, the data
of the Buyer to the extent necessary to the Seller's contractual service providers, such as
e.g. a bank, etc. The data may only be used by these service providers for the purpose of fulfilling
the purchase contract.
7.1 The Buyer is entitled to withdraw from the contract within 14 days from the date of conclusion of the contract without giving any reason.
the contract for the provision of the service (i.e. from the date of confirmation of the order by the Seller), if the Seller timely and
properly fulfilled its information obligations.
7.2 If the Seller has fulfilled its information obligations only subsequently, the Buyer is entitled to withdraw
to withdraw from the contract within 14 days from the date on which the Seller has additionally fulfilled the information obligations.
7.3 If the seller does not fulfil his information obligations even subsequently, the buyer is entitled to withdraw from the contract
to withdraw from the contract within 12 months and 14 days from the date of commencement of the withdrawal period.
7.4 The Buyer's withdrawal from the Contract shall cancel the Contract from the outset. The seller is obliged to
not to continue to provide the service and to refund the Buyer no later than 15 days from the date of withdrawal
The Seller shall be entitled to charge the Buyer a handling fee
of 10% of the price paid for the service(s).
7.5 The Buyer may not withdraw from a contract, the subject of which is the provision of a service, if the service has commenced
performance with the Buyer's consent before the expiry of the withdrawal period under paragraphs 7.1 to 7.3
Only complete, unused orders may be cancelled upon written request.
7.6 Withdrawal from the contract must be made in writing by the purchaser and delivered to
to the Seller at adresu:info@corvinustermal.sk
8.1 These general terms and conditions come into force on 18.5.2023.
8.2 The Seller reserves the right to change these general terms and conditions. Obligation
written notification of a change in these general terms and conditions is fulfilled by placing it on
Seller's e-commerce website.
8.3 Relationships not governed by these general terms and conditions shall be subject to the applicable
provisions of the Civil Code, Act No. 22/2004 Coll. on electronic commerce, as amended
250/2007 Coll. on Consumer Protection, as amended, and Act no.
108/2000 Coll. on consumer protection in door-to-door and mail order sales, as amended
regulations.
8.4 These general terms and conditions shall come into force with respect to the buyer at the moment of
the confirmation of the order.
8.5 By confirming the order, the Buyer confirms that he/she has read these general terms and conditions and
accepts them in their entirety.
